OVERVIEW

This website is operated by Dress Up. Throughout the site, the terms “we”, “us” and “our” refer to Dress Up. Dress Up offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. We reserve the right to update the Website and these Terms of Service from time to time, at our discretion and without any prior notice. It is solely your responsibility to keep up-to-date with the latest Terms and Conditions by checking back regularly. Your continued use of the Website following the publishing of updated Terms of Service will be taken to mean that you have read and agreed to the changes.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – ACCESS TO THE WEBSITE

We work hard to ensure the Website is always up and available, but we can’t guarantee that the Website will not have downtime for any reason. We reserve the right to close the Website for short periods of time for general maintenance, but will attempt to keep this to a minimum. We will not be liable if for any reason all or any part of the Website is unavailable at any time, for any length of time.

Parts of the Website require you to input a password to access certain features. This is to be able to give you details relevant to your order whilst still keeping them private to you. To do this, as part of our security procedures, we require you to register an account with Dress Up by entering your phone number and choosing a secure password. We highly recommend that you choose a strong password that is hard for others to guess, and you log out from your account at the end of every session. There is a password reset procedure in case you forget your password. You must treat your account log-in information as confidential, not disclosing it to any third party. If you think there may have been any breach of security then it is your responsibility to notify us immediately and if log-in is possible, to change your password.

It is a condition of your use of the Website that all the information you provide on the Website is correct, current and complete. We reserve the right to disable any user account in our sole discretion, at any time for any or no reason, including if, in our opinion, you have failed to comply with any provision of these Terms of Service.

We do not guarantee that the Website or any content provided on the Website is error free. We manage your personal data according to our Privacy Policy.

SECTION 3 – PROHIBITIONS

You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, Trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and Dress Up will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

SECTION 4 – PRODUCT OR SERVICE INFORMATION

Dress Up takes great care when putting product information, descriptions and images on-line but will not be held responsible for any mistakes or omissions to any information given. Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate. Sometimes original products may differ with images shown in websites or other visual media.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 5 – PRICES

The prices indicated on the website of Dress Up are shown in BDT (Bangladesh Taka) and do not include delivery costs. The delivery costs are clearly shown in the checkout page and invoiced at the end of the order in addition to the price of the products. We reserve the right to modify our prices at any moment. You might save a wishlist for future, however the price may change without any prior notice. Prices are not fixed always as it depends on demand, supply, currency exchange rates or taxes imposed on particular products or raw materials.

SECTION 6 – DELIVERY

There are many reasons behind a delivery delay. Dress Up does everything in its power to respect the delivery times indicated on the website.

SECTION 7 – RETURN POLICY

If you receive a product that is damaged during shipping, defective or that is not the product you ordered, please return it to Dress Up and we’ll arrange for a replacement. But some conditions apply. Those are:

•  You must check the parcel in front of the delivery person (Inside Dhaka).
• If you find any defect and you think you need to return the product, inform the “Customer Service Department” as soon as possible along with a picture and do not receive the parcel. (Inside Dhaka)
•  If a product is damaged  you must inform us immediately after receiving and return within 3 days from the day the product has been received. (Outside Dhaka)
• Product must be intact, however there can be exceptions (if the product is damaged).
• Seal opened, used or swatched  products will not be considered for exchange or refund.
• If you have chosen or placed an order by yourself, and want to return or change the product, Dress Up will not accept the request.
• In case of return for exceptional circumstances, you must pay the transportation cost.
• You must return Original Invoice and barcode sticker along with the product. Damaging the barcode or invoice is prohibited strictly if you want to return it for any of the above circumstances.

Investigation:

Once we receive the  returned product, the product will be forwarded to the Quality Control Department. It will take 1-3 business days to investigate the issue. After investigation  if it is found that the claim is valid, then the product will be exchanged or money will be refunded as soon as possible.

Note: We do not deliver partial products from a parcel. So return the full parcel if you have to. Do not take or return partial products in case of multiple orders in a single invoice.

SECTION 8 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 9 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 10 – PRIVACY AND PROTECTION OF PERSONAL DATA

The details you give us are essential for the processing and delivery of your orders, and therefore failure to provide these details will result in the cancellation of your order. By registering on the Site, you agree to provide us with sincere and true information as it concerns you. Communicating false information is contrary to the present general Terms and Conditions.

You have the right to access and rectify all the information that concerns you. You can at any time make a request to Dress Up to find out what personal information we hold concerning you. You may at any time, and by request, modify this information.

We use “Cookies” to generate statistics based on data from visitors to our site and suggest products that might interest you according to the items that you selected when you previously visited the site. Cookies do not contain any confidential information about you.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – INTELLECTUAL OWNERSHIP & COPYRIGHT

The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of Dress Up or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Dress Up and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

SECTION 14 – VARIATION

Dress Up shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

SECTION 15 – INVALIDITY

If any part of the Terms of Service is unenforceable the enforceability of any other part of the Terms of Service will not be affected by all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

SECTION 16 – FEEDBACK & COMMENTS

Any opinions left on the Website by customers are screened and moderated by Dress Up. If the comments infringe on the law or are inappropriate (abusive publicity, defamation, insults, out of context commentary etc.), Dress Up reserves the right to refuse or modify it.

SECTION 17 – ENTIRE AGREEMENT

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Dress Up. Any waiver of any provision of the Terms of Service will be effective only if in writing and authorized by Dress Up.

SECTION 18 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at [email protected]