Frequently Asked Questions

Where can I find prices?

All product prices are displayed on the product details page. You can contact us for prices with following links –

WA: https://wa.me/+8801615180480

DM: https://m.me/dressupbangladesh

Website: https://test.dressup.com.bd

Hello: 09678180480

Prices are shown in BDT and may change without prior notice.

What products do you sell?

Dress Up offers a wide range of fashion, lifestyle, and gift items, including ready-made and factory-produced products.

Can I get in touch by email or phone?

Yes. You can contact us via phone or email for any queries, support, or order-related assistance.

Where are you located?

Dhanmondi Showroom: 4th Floor, Plaza A.R., Sobhanbag, Main Road Dhanmondi, Dhaka-1209
Gulshan Showroom: Shop 372 & 374, 2nd Floor, Police Plaza Concord Shopping Mall, Gulshan 1, Dhaka- 1212

Where do you deliver?

    We deliver all over Bangladesh through reliable courier partners.

    Do you offer home delivery?

    Yes, we provide home delivery to your preferred address.

    If my location is outside Dhaka, how can I get my product?

    For locations outside Dhaka, products are delivered via courier service to your address.

    How long will delivery take?

    Standard delivery time inside Bangladesh is 3 working days. If abroad, it will take 15-20 working days.

    Do you deliver overseas?

    Yes, we do. Contact us via
    WhatsApp : https://wa.me/+8801615180480/
    Call +8801615180480.

    Should I check the parcel before paying for it?

    Yes. Inside Dhaka, you are requested to check the parcel in front of the delivery person before accepting it.

    Do I receive an invoice for my order?

    Yes. Every order comes with an original invoice. Please keep it safe for any future reference or return.

    Can I change my shipping address after I have placed my order?

    Address changes are possible only before the order is processed. Please contact Customer Service immediately.

    I ordered multiple items, but I have received partial products. Why?

    Orders may arrive in multiple shipments due to stock availability or logistics. You will receive all items mentioned in your invoice.

    I found the package open or the product was broken on delivery. What should I do?

    Please inform our Customer Service team immediately with photos and do not accept the parcel if possible.

    What are the most common reasons for delivery delays?

    Delivery delays may occur due to weather conditions, courier issues, strikes, Wrong/Inaccurate Delivery Address or unforeseen logistical challenges.